Industry
Insights
The global
intelligent virtual assistant market is projected to exceed USD 3 billion by
2020. Increased focus on effective client communication, made easy by virtual
assistants, is expected to drive the intelligent virtual assistant market over
the forecast period. Key industry participants serve numerous industries such
as travel, insurance, finance, government, retail, media, etc. Growing need to
oversee the growth of data in enterprises is expected to positively influence
the market.
Absence of metrics and need for
standardization may act as restraints to market growth over the next six years.
Growing demand to increase self service online is estimated to be the main
driving force of the market in the next few years. Rise in the number of
wireless subscribers and mobility is also estimated to drive the market over
the forecast period. In 2012, the intelligent virtual assistant market was
valued at over USD 350 million.
Browse Detail Report with TOC @ http://www.hexaresearch.com/research-report/intelligent-virtual-assistant-industry/
End-Use Insights
Large enterprises are expected to remain
the largest end-use segment of the intelligent virtual assistant market by
2020. They stand to benefit to a great extent through the deployment of virtual
assistants, since they are capable of handling a considerable percentage of
customer interactions. Since they also help improve the enterprise’s mobile
customer service experience, a growing number of large enterprises have adopted
intelligent virtual assistant technology to deliver critical cost savings and
new revenue opportunities.
An increasing number of enterprises
across industry verticals have adopted virtual agent technology to fuel
revenue. However, the virtual assistant needs to be capable of replicating the
services presently available through conventional or traditional self-service
options. Verticals including banking and financial services, travel, and online
retail have exhibited higher return on investment (ROI) through intelligent
virtual assistant implementation.
Request
a Sample copy of This Report @ http://www.hexaresearch.com/sample/66
Regional Insights
North America
accounted for over 40% of the global intelligent virtual assistant market in
2012; it is expected to continue dominating the market over the next six years.
There exists high proliferation of internet services and mobile phones in
developed markets of North America and Europe. Additionally, these regions are
home to a large number of key participants. Demand from Asia Pacific is
estimated to rise, and the region is expected to exhibit high growth over the
forecast period. Boost in the number of smartphones on a global level is
expected to fuel the intelligent virtual assistant market. Growing demand for
self-reliance has boosted virtual agent acceptance and adoption. In recognition
of these changing dynamics, service providers have developed multi-language
platforms to better serve the need of varied users. Need for healthcare service
availability and reliability on a global level in general, and in developing
markets in particular, is also expected to be a viable opportunity for market
entry.
Table of Contents
Chapter 1 Executive Summary
1.1 Intelligent Virtual Assistant - Industry Summary & Critical Success Factors (CSFs)
1.1 Intelligent Virtual Assistant - Industry Summary & Critical Success Factors (CSFs)
Chapter 2 Intelligent Virtual Assistant Industry Analysis
2.1 Market Segmentation
2.2 Market Size and Growth Prospects
2.3 Intelligent Virtual Assistant Value Chain Analysis
2.4 Intelligent Virtual Assistant Market Dynamics
2.5 Key Opportunities Prioritized
2.6 Industry Analysis - Porter's
2.7 Intelligent Virtual Assistant - Company Market Share Analysis
2.8 Intelligent Virtual Assistant - PESTEL Analysis
2.1 Market Segmentation
2.2 Market Size and Growth Prospects
2.3 Intelligent Virtual Assistant Value Chain Analysis
2.4 Intelligent Virtual Assistant Market Dynamics
2.5 Key Opportunities Prioritized
2.6 Industry Analysis - Porter's
2.7 Intelligent Virtual Assistant - Company Market Share Analysis
2.8 Intelligent Virtual Assistant - PESTEL Analysis
Chapter 3 Intelligent Virtual Assistant End-Use Outlook
3.1 Large Enterprises
3.2 Small and Medium Enterprises (SME)
3.1 Large Enterprises
3.2 Small and Medium Enterprises (SME)
Chapter 4 Intelligent Virtual Assistant Regional Outlook
4.1 North America
4.2 Europe
4.3 Asia Pacific
4.4 RoW
4.1 North America
4.2 Europe
4.3 Asia Pacific
4.4 RoW
Browse Communication Services Market Research Related Reports @ http://www.hexaresearch.com/research-category/communication-services-industry/
Chapter 5 Competitive Landscape
5.1 Next IT Corporation
5.2 Creative Virtual Ltd.
5.3 Nuance Communications
5.4 Anboto Group
5.5 Synthetix Ltd.
5.6 eGain Communications
5.7 CodeBaby Corp.
5.8 Artificial Solutions
5.9 Intel Corporation
5.10 Vi-Clone Corp.
5.11 Eidoserve
5.12 The Selfservice Company
5.13 InteliWISE SA
5.14 Existor
5.15 Oddcast
5.1 Next IT Corporation
5.2 Creative Virtual Ltd.
5.3 Nuance Communications
5.4 Anboto Group
5.5 Synthetix Ltd.
5.6 eGain Communications
5.7 CodeBaby Corp.
5.8 Artificial Solutions
5.9 Intel Corporation
5.10 Vi-Clone Corp.
5.11 Eidoserve
5.12 The Selfservice Company
5.13 InteliWISE SA
5.14 Existor
5.15 Oddcast
Chapter 6 Methodology and Scope
6.1 Research Methodology
6.2 Research Scope & Assumption
6.3 List of Data Sources
6.1 Research Methodology
6.2 Research Scope & Assumption
6.3 List of Data Sources
Browse Full Report @ http://www.hexaresearch.com/research-report/intelligent-virtual-assistant-industry/
About Us:
Hexa Research is a market research and consulting organization,
offering industry reports, custom research and consulting services to a host of
key industries across the globe. We offer comprehensive business intelligence
in the form of industry reports which help our clients obtain clarity about
their business environment and enable them to undertake strategic growth
initiatives.
Contact Information:
Ryan Shaw
Hexa Research
Felton Office
Plaza
6265 Highway 9
Felton,
California 95018
United States
Phone:
+1-800-489-3075
Email: sales@hexaresearch.com
Website - http://www.hexaresearch.com/
Visit our Blogs: http://hexaresearch2015.blogspot.in/
No comments:
Post a Comment